Terms & Conditions
These terms explain the rules for using our website and other services to book amazing travel experiences. By booking with us, you agree to these terms.
Who can use our services?
Anyone 18 years or older can use our services.
Minors (under 18) must travel with a legal guardian.
What is Travoozo India's role?
We provide travel packages. We have multiple service providers like hotels and taxi operators.
We're not responsible for any issues with these providers, but we'll help if we can.
How will we communicate with you?
We may send you emails, texts, or calls about your bookings, deals, and other travel info.
Please be respectful in your communication with us.
What about content on our website?
Everything you see on our platform is protected by law. Don't use it for commercial purposes without our permission.
Be a responsible traveler and keep secret locations a secret until after your trip.
What about refunds and cancellations?
We can't offer refunds for insolvent or bankrupt travel partners.
Cancellation fees may apply based on our cancellation policy, so check carefully before booking.
How can I book and pay?
All bookings are made on our website.
To confirm your booking, you'll need to pay in full right away.
We accept major cards, UPI, Net Banking, and Wallets.
Prices are generally listed in Indian Rupees (INR).
Changes to your itinerary
Sometimes, unexpected things happen (like bad weather) that may require changes to your trip. We'll do our best to inform you as soon as possible and offer alternative options.
If the changes are significant, you may be able to cancel and get a full refund.
Travel insurance is recommended!
We don’t provide travel insurance but it’s advised to buy one on your own. It can help cover unexpected events like trip cancellations, medical emergencies, or lost luggage.
Travel responsibly!
Respect local customs, traditions, and laws at your destination.
Follow your tour guide's instructions and safety guidelines.
Be mindful of the environment and wildlife.
Treat everyone with courtesy and respect.
Limitations of Liability
We're not responsible for the actions of other companies (hotels, taxi operators etc.).
We're not liable for any personal injury, loss, or damage unless it's directly caused by our negligence.
While we strive for a great experience, we can't guarantee everything will be perfect at unexplored locations.
You are responsible for your own safety and well-being during your trip.
Information about destinations is provided "as is" and may not be completely accurate.
What are your responsibilities as a traveler
Double-check your booking details and understand the provider's terms.
Follow all laws and regulations at your destination.
Obtain necessary visas, permits, and vaccinations.
Be honest and provide accurate information during booking.
Don't engage in illegal activities during your trip.
Fees
We may charge fees on top of the booking cost, like convenience fees.
You're responsible for all charges related to your use of our services.
Right to Refuse & Cancel
We may cancel your booking if we find fraudulent activity or false information.
We reserve the right to refuse any booking without explanation.
Indemnification
If you break these terms and cause us harm, you agree to compensate us for any losses.
Governing Law and Jurisdiction
These terms are governed by Indian law, and any disputes will be handled in courts located in New Delhi, India.
Dispute Resolution
We encourage using online mediation to resolve any disagreements peacefully.
Contact Us
If you have any questions, please contact us at +91 91030 40440 or hello@travoozo.com.
We hope this clarifies our terms and conditions! Have a wonderful travel experience!