Our Policies

Booking Confirmation

We are committed to ensuring a seamless booking experience for our customers. Here is our Booking Confirmation Policy.

We are committed to ensuring a seamless booking experience for our customers. Here is our Booking Confirmation Policy.

We are committed to ensuring a seamless booking experience for our customers. Here is our Booking Confirmation Policy.

Confirmation Voucher Dispatch

  • Upon successful booking, a confirmation voucher will be promptly sent to the customer via email within a maximum of 4 hours.

Preferred Slots Unavailable

  • In the event that your preferred slots are unavailable, we will work to arrange a new schedule that aligns with your preferences. You will receive a revised confirmation voucher by email.

Cancellation Before Confirmation

  • If you wish to cancel before receiving the confirmation voucher, you are entitled to a full refund with no questions asked.

Your satisfaction is our priority, and we aim to provide clarity and assistance throughout your booking process. For any queries or support regarding your bookings, please don't hesitate to contact our dedicated team

Your satisfaction is our priority, and we aim to provide clarity and assistance throughout your booking process. For any queries or support regarding your bookings, please don't hesitate to contact our dedicated team

Your satisfaction is our priority, and we aim to provide clarity and assistance throughout your booking process. For any queries or support regarding your bookings, please don't hesitate to contact our dedicated team

Cancellation Policy

At Travoozo we understand that plans can change unexpectedly. Please take note of our Cancellation Policy to ensure a seamless experience.

At Travoozo we understand that plans can change unexpectedly. Please take note of our Cancellation Policy to ensure a seamless experience.

At Travoozo we understand that plans can change unexpectedly. Please take note of our Cancellation Policy to ensure a seamless experience.

  • Cancellations made 20 days before the scheduled travel date will incur a cancellation fee equivalent to 40% of the total tour cost.

  • For cancellations made between 10 and 20 days before the scheduled travel date, a cancellation fee amounting to 60% of the total tour cost will apply.

  • Cancellations made within 10 days of the scheduled travel date will result in a cancellation fee equal to 80% of the total tour cost.



Please review our Cancellation Policy carefully before making your reservations. We recommend considering travel insurance to mitigate any unforeseen circumstances. For any inquiries or assistance, feel free to contact our team.

Please review our Cancellation Policy carefully before making your reservations. We recommend considering travel insurance to mitigate any unforeseen circumstances. For any inquiries or assistance, feel free to contact our team.

Please review our Cancellation Policy carefully before making your reservations. We recommend considering travel insurance to mitigate any unforeseen circumstances. For any inquiries or assistance, feel free to contact our team.

Cancellation Policy | Weekend Getaways

At Travoozo we understand that plans can change unexpectedly. Please take note of our Cancellation Policy to ensure a seamless experience.

At Travoozo we understand that plans can change unexpectedly. Please take note of our Cancellation Policy to ensure a seamless experience.

At Travoozo we understand that plans can change unexpectedly. Please take note of our Cancellation Policy to ensure a seamless experience.

  • No questions asked cancellations, 100% Refund. (Should be done 10 days before the scheduled date of travel).

  • Cancellations made between 5 to 10 days before the scheduled date of travel will result in a cancellation fee amounting to 30% of the total tour cost.

  • Cancellations made within 5 days of the scheduled date of travel will result in a cancellation fee equal to 50% of the total tour cost.



Please review our Cancellation Policy carefully before making your reservations. We recommend considering travel insurance to mitigate any unforeseen circumstances. For any inquiries or assistance, feel free to contact our team.

Please review our Cancellation Policy carefully before making your reservations. We recommend considering travel insurance to mitigate any unforeseen circumstances. For any inquiries or assistance, feel free to contact our team.

Please review our Cancellation Policy carefully before making your reservations. We recommend considering travel insurance to mitigate any unforeseen circumstances. For any inquiries or assistance, feel free to contact our team.

Rescheduling Policy

We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.

We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.

We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.

  • Rescheduling made 25 days prior to the Date of Travel will incur a 20% rescheduling fee based on the total tour cost.

  • Between 25 and 15 days before the Date of Travel, rescheduling incurs a 40% fee based on the total tour cost.

  • Rescheduling within 15 days of the Date of Travel will incur an 60% rescheduling fee calculated from the total tour cost.

  • Customers who reschedule and subsequently cancel their tours or treks are subject to the standard cancellation policy. Rescheduling fees paid will be non-refundable.

We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.

We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.

We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.

Rescheduling Policy | Weekend Getaways

We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.

We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.

We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.

  • Zero Rescheduling Fees. (Should be done 10 days prior to the Date of Travel).

  • Between 10 and 5 days before the Date of Travel, rescheduling incurs a 20% fee calculated from the total tour cost.

  • Rescheduling within 5 days of the Date of Travel will incur an 30% rescheduling fee calculated from the total tour cost.

  • Customers who reschedule and subsequently cancel their tours or treks are subject to the standard cancellation policy. Rescheduling fees paid will be non-refundable.

We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.

We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.

We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.

Refund Policy

Ensuring a transparent and efficient refund process is integral to our commitment to customer satisfaction. Here is our Refund Policy.

Ensuring a transparent and efficient refund process is integral to our commitment to customer satisfaction. Here is our Refund Policy.

Ensuring a transparent and efficient refund process is integral to our commitment to customer satisfaction. Here is our Refund Policy.

Refund Processing Time

  • The eligible refund will be processed within 6-8 business days from the date of cancellation.

Refund Method

  • Refunds will be credited either to the original payment source or provided as credits in Travoozo Club Rewards, based on the customer's preference and in accordance with our terms of service.

We understand the importance of a timely and flexible refund process, and our team is dedicated to ensuring a seamless experience for our valued customers. For any questions or assistance related to refunds, please feel free to reach out to our customer support team.

We understand the importance of a timely and flexible refund process, and our team is dedicated to ensuring a seamless experience for our valued customers. For any questions or assistance related to refunds, please feel free to reach out to our customer support team.

We understand the importance of a timely and flexible refund process, and our team is dedicated to ensuring a seamless experience for our valued customers. For any questions or assistance related to refunds, please feel free to reach out to our customer support team.