We are committed to ensuring a seamless booking experience for our customers. Here is our Booking Confirmation Policy.
We are committed to ensuring a seamless booking experience for our customers. Here is our Booking Confirmation Policy.
We are committed to ensuring a seamless booking experience for our customers. Here is our Booking Confirmation Policy.
Confirmation Voucher Dispatch
Upon successful booking, a confirmation voucher will be promptly sent to the customer via email within a maximum of 4 hours.
Preferred Slots Unavailable
In the event that your preferred slots are unavailable, we will work to arrange a new schedule that aligns with your preferences. You will receive a revised confirmation voucher by email.
Cancellation Before Confirmation
If you wish to cancel before receiving the confirmation voucher, you are entitled to a full refund with no questions asked.
Your satisfaction is our priority, and we aim to provide clarity and assistance throughout your booking process. For any queries or support regarding your bookings, please don't hesitate to contact our dedicated team
Your satisfaction is our priority, and we aim to provide clarity and assistance throughout your booking process. For any queries or support regarding your bookings, please don't hesitate to contact our dedicated team
Your satisfaction is our priority, and we aim to provide clarity and assistance throughout your booking process. For any queries or support regarding your bookings, please don't hesitate to contact our dedicated team
Rescheduling Policy | Weekend Getaways
We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.
We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.
We understand that unforeseen circumstances may arise, and we strive to provide flexibility in rescheduling your travel plans. Please take note of our Rescheduling Policy.
Zero Rescheduling Fees. (Should be done 10 days prior to the Date of Travel).
Between 10 and 5 days before the Date of Travel, rescheduling incurs a 20% fee calculated from the total tour cost.
Rescheduling within 5 days of the Date of Travel will incur an 30% rescheduling fee calculated from the total tour cost.
Customers who reschedule and subsequently cancel their tours or treks are subject to the standard cancellation policy. Rescheduling fees paid will be non-refundable.
We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.
We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.
We recommend reviewing our Rescheduling Policy thoroughly and encourage you to contact our team for any assistance or clarification you may need. Your understanding and cooperation are appreciated as we aim to provide the best possible service for your travel experience.
Ensuring a transparent and efficient refund process is integral to our commitment to customer satisfaction. Here is our Refund Policy.
Ensuring a transparent and efficient refund process is integral to our commitment to customer satisfaction. Here is our Refund Policy.
Ensuring a transparent and efficient refund process is integral to our commitment to customer satisfaction. Here is our Refund Policy.
Refund Processing Time
The eligible refund will be processed within 6-8 business days from the date of cancellation.
Refund Method
Refunds will be credited either to the original payment source or provided as credits in Travoozo Club Rewards, based on the customer's preference and in accordance with our terms of service.
We understand the importance of a timely and flexible refund process, and our team is dedicated to ensuring a seamless experience for our valued customers. For any questions or assistance related to refunds, please feel free to reach out to our customer support team.
We understand the importance of a timely and flexible refund process, and our team is dedicated to ensuring a seamless experience for our valued customers. For any questions or assistance related to refunds, please feel free to reach out to our customer support team.
We understand the importance of a timely and flexible refund process, and our team is dedicated to ensuring a seamless experience for our valued customers. For any questions or assistance related to refunds, please feel free to reach out to our customer support team.