Privacy Policy
Information we collect
Personal Information
When you book a travel service with us, we may collect personal information such as your name, contact details, address, date of birth, and payment information.
Travel Preferences
To customise your experience, we may collect information about your travel preferences, including accommodation choices, destinations, and any specific requests.
Communication Data
This includes any communication you have with us via email, chat, or phone.
How We Use Your Information
Service Delivery
We use your information to provide the travel services you requested, including booking accommodations, transportation, and arranging activities.
Communication
We may use your contact details to send booking confirmations, updates about your travel, and to respond to your inquiries.
Improvement of Services
Your feedback and preferences help us enhance and personalise our services.
Marketing Purposes
With your consent, we may send you promotional offers, updates, and newsletters about our services
Information Sharing
Third Parties
We may share your information with trusted third-party service providers involved in delivering the travel services you requested, such as hotels, transport companies, and tour operators.
Legal Compliance
We may disclose your information if required by law, to protect our rights, or in response to legal requests.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Our website and systems use encryption and secure protocols to safeguard your data.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Our website and systems use encryption and secure protocols to safeguard your data.
Your Choices and Rights
Access and Correction
You can request access to your personal information and request corrections or updates if necessary.
Opt-Out
You can opt-out of receiving marketing communications from us at any time.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our services are not directed to individuals under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we take steps to remove that information.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be notified to you directly.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at hello@travoozo.com